Disability Inclusion and Equality Policy
1. Purpose
Chelmsford Dance Centre is committed to promoting equality, diversity, and inclusion among our customers and eliminating unlawful discrimination, particularly concerning disability. This policy outlines our commitment to ensuring that individuals with disabilities are treated equitably and provided with the necessary support to access our products and services.
2. Scope
This policy applies to all interactions between Chelmsford Dance Centre and our customers, including the provision of goods, services, and facilities.
3. Policy Statement
We are dedicated to:
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Providing equality, fairness, and respect for all customers.
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Opposing and avoiding all forms of unlawful discrimination, including direct and indirect discrimination, harassment, and victimisation.
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Fulfilling our obligations under the Equality Act 2010, which protects individuals from discrimination based on protected characteristics, including disability.
4. Definitions
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Disability: A physical or mental impairment that has a substantial and long-term adverse effect on an individual's ability to carry out normal day-to-day activities.
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Reasonable Adjustments: Modifications or accommodations made to remove or reduce disadvantages experienced by disabled individuals.
5. Commitments
Chelmsford Dance Centre commits to:
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Accessible Services: Ensuring that our products and services are accessible to all customers, including those with disabilities.
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Reasonable Adjustments: Proactively identifying and implementing reasonable adjustments to support customers with disabilities.
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Staff Training: Providing training to staff to raise awareness and understanding of disability inclusion and equality.
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Communication: Ensuring that information is available in accessible formats upon request.
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Feedback Mechanisms: Establishing channels for customers to provide feedback on accessibility and inclusion and taking appropriate action in response.
6. Responsibilities
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Management: Responsible for implementing this policy, ensuring all staff are aware of their responsibilities, and providing necessary training.
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Employees: Expected to comply with this policy, treat all customers with respect, and report any instances of discrimination or barriers to accessibility.
7. Reporting and Addressing Concerns
Customers who believe they have been subjected to discrimination or have encountered accessibility barriers are encouraged to report their concerns to Zara Meacham. All reports will be taken seriously, investigated promptly, and treated confidentially.
8. Review
This policy will be reviewed annually to ensure its effectiveness and compliance with current legislation.