Making Payments

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In order to comply with social distancing following the COVID-19 pandemic and to assist with the Government's Track & Trace systems, all payments for goods and services made to the Chelmsford Dance Centre will be handled using integrated Stripe systems. These systems are provided to us by Stripe Incorporated, a world-leading card processing organization based both in the United States and the United Kingdom.

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Payment will be made by first emailing an invoice for the service directly to our client. When the client clicks the ‘Pay Now’ button and lodges the credit card details on the secure system, these details will be preserved securely.

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Future invoices for goods and services will be processed automatically using the lodged credit or debit card in advance of the service.

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Regular payments such as membership subscriptions will be conveniently scheduled to process automatically on the renewal date of the membership.

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In the case of a monthly class subscription, these will be conveniently scheduled to process automatically on the  26th of each month until cancelled.  If you wish to cancel, please advise us by emailing accounts@chelmsforddance.com by the 20th of the month.  Payments collected on or after the 26th of the month are non-refundable.

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It is vital to us as a small business to protect our clients from any possible fraudulent use of their cards. As such, we have full confidence in the processes embarked upon by both the Chelmsford Dance Centre and Stripe International to ensure maximum security.

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Should agreement not be forthcoming over any potential queries, the matter can be escalated as a dispute to stripe Incorporated, who follow all local country codes concerning processing and security as well as a full dispute policy and procedure.

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Membership Subscriptions

Where club membership is due, we shall collect these payments through the same automated system, to ensure clients continue to benefit from the 33% members discounts.  If you would prefer to make payment for your annual membership in any other way, please let us know.

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In the event of any query regarding an invoice or payment, or potential dispute, please contact accounts@chelmsforddance.com or telephone 01245 473355.